Privacy Policy
How EWF Fire Services collects, uses, and protects your personal information.
Last updated: October 14, 2026
What We Collect
When you submit a contact or quote request form on this website, we collect the information you provide — which may include your name, company or property name, email address, phone number, and service details.
We also collect standard web server log data (such as IP addresses and browser type) for security and performance purposes. This data is not linked to individual identities.
How We Use Your Information
Your contact information is used solely to respond to your service inquiry and, where applicable, to schedule inspections or services at your property. We do not use your information for commercial email marketing, and we do not sell or share it with third parties except where required to deliver the service you requested.
Website Analytics and Form Processing
We use Google Analytics to understand how visitors use this website, including service-page visits, phone and email link clicks, and contact-form handoffs. Our custom enquiry events include the service category and page path, but do not include the name, email address, phone number, property address, company name or message entered in the form.
Contact requests are processed through FormSubmit and sent to EWF. To recognise a return from the form provider, the website temporarily stores a random identifier, time, service category and source page in your browser tab. This record is used once, is valid for 30 minutes and does not contain your contact details. A return to the website does not confirm email delivery.
Data Retention
Contact form submissions and associated correspondence are retained for as long as necessary to fulfill the business purpose for which they were collected, or as required by applicable law.
Your Rights
You have the right to request access to, correction of, or deletion of personal information we hold about you. To make such a request, contact us at the information below.
Contact
EWF Fire Services
#150-628 East Kent Avenue South
Vancouver, BC V5X 0B2
office@ewandf.ca
604-649-5665